TRAX, New York (Reuters) – As riders rush past a train at an amusement park in downtown New York, a couple is sitting at the front of the train, waiting for a ride.

A few feet behind them, a woman sits at the back of the carriage, waiting.

A train carrying around 30 passengers was delayed by nearly 24 hours on Wednesday, leaving many riders feeling helpless.

The train stopped at four stops and the woman waited for an hour, said her husband, Anthony, who did not want to give his last name.

The delay was not unusual, he said.

Amtrak, the nation’s largest rail company, said it had temporarily halted the service between New York and Boston due to high snowfall in the region.

A spokeswoman for Amtrak said the train had left from Boston, and passengers could resume on another route.

“The delays are not unusual and it was our intention to do so,” spokeswoman Mary Beth Phelan said in an email.

Amphibious trains, which carry more than 1,000 passengers, have been a popular way for riders to travel between major cities.

Amalgamated Transit Union Local 1166 President John Pankow said he hoped Amtrak would reconsider.

He said the company’s track and other conditions are unsafe for passengers.

“Amtrak is very good at providing safety and security,” he said in a telephone interview.

The NTSB is investigating the derailment, which took place at a train station near the northern edge of New York City, about 100 miles (161 kilometers) north of Boston.

The Associated Press was not able to reach the train’s operator, the company or the passengers for comment.

The accident is the second such incident involving a freight train in New York this year.

In February, Amtrak passenger trains collided with a tractor-trailer while on a trip to Washington, D.C.

AmertraChrysler is known for its luxury passenger cars, but its cars are often poorly built and are prone to mechanical problems.

Amrita said that in her experience, trains that have been on the tracks are built better than the ones that are not.